Jaipur Handknotted woolen carpet , made with handspun wool by artisans in rural areas of Rajasthan
Shipping
We Offer Free Shipping & Delivery
Rugs by India always provides free shipping* on every purchase of a genuine Oriental rug, right to your home.
The price you see for a rug is the price you’ll pay, with no surprise handling or delivery charges added during check out or upon delivery.
Please Note:
*Delivery cannot be made to P.O. Boxes or APO/FPO addresses. For our international customers, any shipping, customs duties or VAT are the responsibility of the international resident.
Do I need to be at home to accept my delivery when it arrives?
We realize that you may not necessarily be home when your delivery arrives. While we strongly recommend you are present to accept your delivery in person, it is not mandatory. No need to worry – if you’re unavailable at time of delivery,our courier partner will leave the rug in a safe place until you arrive home.
Can I track my order while in shipment? How?
After you have placed your order, you will receive a confirmation email from RugsbyIndia.com. Once your order has been shipped, we will contact you again with the necessary shipping/tracking information. You may use that information to login to track your shipment by confirmation number.
Return Policy
Satisfaction guaranteed or your money back!
Buying a high-quality product online without the ability to touch and feel it first can be a difficult decision. This is especially true in selecting a genuine Oriental rug, where the quality is most truly appreciated when felt. However, you should also understand the tremendous savings buying online can bring you.
We are aware of this concern, and although we know that you will absolutely love your rug when you see it up close; we provide a full 15-Day Money Back Guarantee absolutely no questions asked.
In the case of a return, please follow these simple steps:
- Contact us within 15 days of the receipt of your rug
- In case you receive a damaged/defective item, notify us within 48 hours of receipt. We might request you to share the picture of the rug at info@rugsbyindia.com.
- We will send you an email with the return shipping information
- Wrap the rug in its original packaging or equivalent
- Follow the information sent to you in the email
Please note that shipping cost back to our warehouse is the responsibility of the clients except in cases where the rug is defected. We do not provide refunds as a result of rugs damaged or soiled while in the client’s possession.
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